Jhelum Optix
FTTH · Fiber to the home

Roshni ki raftar,
ghar tak.

جہلم کا اپنا فائبر انٹرنیٹ

Pure fiber connection from our network straight to your home. Stable speed in the evening, local support team, and YouTube served from our own cache inside the network.

Network status · Live
Backbone capacity30+ Gbps
Homes connected16,000+
Connection typeGPON / EPON fiber
Google & Facebook cacheIn-network
LoginPPPoE · ONU WiFi
100%
Fiber line, no copper in the last mile
Local
Complaint teams in every service area
Cache
YouTube & Facebook load from inside our network
Easy pay
JazzCash, Easypaisa, bank or cash
Monthly packages

Apni zarurat ke mutabiq speed chunein

Every package comes with a fiber line, dual-band WiFi ONU option, and unlimited data. Bill is due on your connection date each month.

Rates include monthly line rent. Installation charges depend on distance from the nearest fiber point.

Speed guide

Kitni speed chahiye? Hisaab laga lein

Tell us how many people use the internet at home and what they do. We will suggest the package that fits without paying for speed you don't use.

4
Aap internet par kya karte hain?
Estimated need: 0 Mbps at peak time
—

Select what you use to see a suggestion.

Get this package
Coverage

Hum kahan available hain

Our fiber runs through these cities and areas. Pick your city to see the areas we cover. If your street is not listed, message us; new areas are added every month.

How fiber reaches you

Network se aap ke router tak

Your internet travels as light through glass fiber, all the way from our core network to the device in your home.

NETInternetUpstream links COREOur coreRouter + video cache OLTArea exchangeOptical line terminal 1:NSplitterBox on your street ONUYour routerFiber in, WiFi out YOUYour devicesPhone, TV, laptop light signal · healthy at home: −15 to −25 dBm

Evening mein bhi stable

Fiber does not lose speed over distance the way copper DSL does, so your line stays steady at busy hours.

Videos load fast

Popular YouTube and Facebook videos are stored on cache servers inside our network, so they start quickly and buffer less.

We watch your signal

Our team can see your ONU's light level remotely, so many faults are found before you call.

New connection

Connection lagwana bohat asaan hai

  1. Rabta karein

    Call or WhatsApp us with your name, address and the package you want.

  2. Survey

    Our team checks the nearest fiber point to your house and confirms installation charges.

  3. Installation

    Fiber is pulled to your home and the WiFi ONU is installed and set up.

  4. Internet chalu

    You get your username and WiFi password. Your billing date starts from this day.

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Bill & support

Bill jama karwayein, shikayat darj karein

Bill payment

Your bill is due on the same date every month as your connection date. You get a WhatsApp reminder 3 days before.

JazzCashSend to our account and share the receipt
EasypaisaSend to our account and share the receipt
Bank transferAny bank, IBFT or deposit
CashAt our office or to the recovery officer

Always mention your internet username with the payment.

Complaint & help

Internet band hai ya speed slow hai? Call or WhatsApp our helpline with your username. Your complaint goes straight to your area's technical team.

Helpline
WhatsApp
Office hours

Before calling: check that the ONU's PON light is green and the LOS light is off. A red LOS light means the fiber line needs our team.

FAQ

Aksar pooche jane wale sawal

Kya data limit hai?

No. All packages are unlimited. Your speed stays the same for the whole month.

Installation mein kitna waqt lagta hai?

Usually 1 to 3 days after survey, depending on how close the nearest fiber point is to your home.

Bill kab dena hota hai?

Every month on your connection date. If you joined on the 23rd, your next bill is due on the 22nd of next month. You get a reminder 3 days before.

Package change ho sakta hai?

Yes. Message us and the new speed starts from your next billing date, or right away if you pay the difference.

ONU par red light jal rahi hai, kya karun?

A red LOS light means the fiber signal is not reaching your router. Do not bend or pull the thin fiber cable. Call the helpline and our team will check your line.

WiFi password kaise change karun?

Call or WhatsApp us with your username and we can change it remotely from our system, without a technician visit.

Fiber lagwane ka sahi waqt abhi hai.

Tell us your area and we will confirm availability today.

Request a connection